Mystery Shopping for Hotels                             

Mystery shopping is the ideal way to evaluate the levels of service your guests receive whilst visiting your hotel(s). Your guests will typically spend a minimum of 1 day/night in your hotel, therefore it is imperative that their stay is a highly enjoyable one. This will be best achieved through the provision of excellent customer service levels.

Mystery shopping is the ideal way to see your business through the eyes of your guests. By using mystery shopping activity effectively you can ensure that you keep your existing guests happy so they keep coming back for more as well as winning the loyalty of new guests through recommendations to family and friends. This is particularly important during economic recession, where customer loyalty can be extremely fickle.

Mystery Shop My Business is an exciting new service specifically set up to allow hotels to gain the benefits of mystery shopping. Mystery Shop My Business provides tailored mystery shopping campaigns designed to help you maximise your guests' satisfaction and increase your sales. Your tailor made program will be delivered by our professional mystery shopping team and your results will be e-mailed to you as well as being made available to you via your own online account.

Mystery Shopping your Competitors

Mystery shopping can also be used to see how other hotels perform from a guest's perspective, allowing you to stay one step ahead of them at all times.

Setting up your first mystery shopping campaign couldn't be simpler. Just click here to register to improve your sales, incentivise your staff and grow your business.
 
If you'd like to conduct mystery shopping or merchandising on a large scale then please visit www.ukims.co.uk If you're between the ages of 18-20 and would like to become a challenge 21 mystery shopper then please visit www.oldenough2drink.co.uk