MysteryShopMyBusiness.com will revolutionise the way you think about your business forever. Setting up your mystery shopping campaign and evaluating your (or your competitors) performance to improve your service offering couldn't be easier. Simply follow the 4 stages below to stay one step ahead of the competition:
Stage 1 - Register with mysteryshopmybusiness.com. It's totally free and simple to do. Once you've registered you'll be able to make full use of the website and set-up your very own mystery shopping campaigns.
Stage 2 - Create your campaign. Our campaign software will allow you to create your very own mystery shopping campaign within a matter of minutes. This will involve you choosing the type of mystery shopping visit you wish to conduct to your own or to competitor outlets.
Stage 3 - Set-up your campaign. Once you have created your campaign, you'll need to specify your visit/call requirements. This will involve choosing where you would like the mystery shops to take place, selecting your shopper questionnaire and brief (using our editable template documents, which you can personalise if you wish), specifying the dates of your visits as well as the maximum time you expect each visit to take (typical visits take around 20 minutes). You can also indicate a purchase budget if you feel that your mystery shopper needs to make a purchase to provide full detail on their shopping experience. Once this set-up process has taken place, you can then activate your campaign.
Stage 4 - Reap the Benefits. As well as being a fantastic independent monitoring tool, you can use the results of your mystery shopping to drive real improvements within your business by making it part of staff performance appraisals/evaluation, bonus and incentive schemes, targeted training programmes or competitor benchmarking.
